Klarheit
Healthcare Management

Clinical Governance and Patient Safety

Clinical Governance and Patient Safety combines proven frameworks with hands on practice to strengthen capability in healthcare management.

3 daysClassroomOnline
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Overview

Clinical Governance and Patient Safety responds to a clear need across sector specific, for professionals who can apply sound healthcare management practice under real world conditions. The programme is structured to build capability step by step, from foundational concepts through to applied practice.

The programme is designed to deliver measurable value quickly, with participants able to apply new tools and approaches to healthcare management within days of returning to their roles.

Course objectives

  • Evaluate current approaches to healthcare management and identify areas for improvement.
  • Develop the tools and templates needed to support healthcare management in practice.
  • Assess risk and compliance considerations relevant to healthcare management.
  • Analyse case studies to draw out lessons relevant to healthcare management.
  • Review emerging trends shaping the future of healthcare management.
  • Formulate metrics and KPIs to track progress in healthcare management.
  • Coordinate cross functional efforts that depend on strong healthcare management.

Who should attend

  • Officers and coordinators working directly in healthcare management
  • Department heads overseeing healthcare management functions
  • Graduates and early career professionals entering healthcare management
  • Supervisors seeking to strengthen their healthcare management capability
  • HR and learning and development professionals supporting healthcare management initiatives
  • Senior executives shaping organisational strategy around healthcare management

Course outline

Module 1: Foundations of Healthcare Management

  • Debate the merits of competing approaches in an open forum
  • Discuss current trends and the future direction of healthcare management
  • Review recent research and thought leadership shaping healthcare management
  • Draft a short brief communicating healthcare management priorities to senior leadership

Module 2: Tools and Techniques for Healthcare Management

  • Work through a short simulation exercise in pairs
  • Examine real world case studies and lessons learned
  • Consider the ethical dimensions of decisions made in healthcare management
  • Consider how technology is reshaping healthcare management in practice
  • Map stakeholder needs and expectations for healthcare management initiatives

Module 3: Stakeholder Engagement and Communication

  • Map out a communication plan for engaging key stakeholders
  • Walk through a step by step implementation checklist
  • Review key concepts and terminology used in healthcare management
  • Capture lessons learned and share them with the wider group

Module 4: Planning and Implementation

  • Practice using relevant tools, templates and checklists
  • Analyse a real organisational setback and extract the lessons learned
  • Work through practical exercises and small group discussion
  • Practice giving and receiving structured peer feedback
  • Prioritise competing demands using a simple decision framework

Module 5: Core Principles and Frameworks in Healthcare Management

  • Build a personal action plan for immediate use
  • Discuss how healthcare management varies across different sectors and regions
  • Review a checklist of quick wins to apply immediately after the course
  • Receive facilitator feedback on individual and group work
  • Unpack a short reading and relate it back to daily practice

Module 6: Action Planning and Implementation

  • Assess the resourcing and budget implications of proposed changes
  • Apply frameworks to a live workplace scenario
  • Test assumptions through a structured risk assessment exercise
  • Diagnose a workplace scenario and propose a course of action

Training methodology

  • Reinforced with real world case studies drawn from relevant industries and regions.
  • Combines short input sessions with structured workshop activities.
  • Concludes with individual action planning to embed learning back at work.
  • Facilitated by practitioners with direct industry experience in the subject area.

Accreditation

Delegates who complete Clinical Governance and Patient Safety receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Victoria FallsNext
20 Dec 2026 to 22 Dec 2026
USD 2,275Register
Live Online
4 Jun 2027 to 6 Jun 2027
USD 2,170Register
Harare
4 Jun 2027 to 6 Jun 2027
USD 1,974Register
Johannesburg
26 Jul 2027 to 28 Jul 2027
USD 2,644Register
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Course

Clinical Governance and Patient Safety

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