Klarheit
Public Sector & Government

Public Sector Performance Management

A focused, practitioner led programme that builds real capability in public sector & government through Public Sector Performance Management.

3 daysClassroomOnline
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Overview

Organisations increasingly rely on strong public sector & government capability to stay competitive, and Public Sector Performance Management is designed to close that gap. Through a mix of structured input, discussion and applied exercises, delegates build the knowledge and confidence to take on greater responsibility in this area.

By the end of the programme, participants will have the confidence and practical grounding to take on greater responsibility for public sector & government within their organisation.

Course objectives

  • Develop the tools and templates needed to support public sector & government in practice.
  • Formulate metrics and KPIs to track progress in public sector & government.
  • Apply core public sector & government principles and best practice to real workplace challenges.
  • Assess risk and compliance considerations relevant to public sector & government.
  • Lead initiatives that strengthen public sector & government across a team or organisation.
  • Analyse case studies to draw out lessons relevant to public sector & government.
  • Review emerging trends shaping the future of public sector & government.

Who should attend

  • Cross functional team members collaborating on public sector & government projects
  • Department heads overseeing public sector & government functions
  • Managers and team leaders responsible for public sector & government
  • Senior executives shaping organisational strategy around public sector & government
  • Officers and coordinators working directly in public sector & government
  • Professionals transitioning into public sector & government focused roles

Course outline

Module 1: Foundations of Public Sector & Government

  • Test assumptions through a structured risk assessment exercise
  • Role play a difficult conversation relevant to public sector & government
  • Practice giving and receiving structured peer feedback

Module 2: Planning and Implementation

  • Draft key performance indicators to monitor progress
  • Translate strategic goals into a practical implementation timeline
  • Analyse a real organisational setback and extract the lessons learned

Module 3: Case Studies and Practical Application

  • Explore the regulatory and compliance landscape relevant to public sector & government
  • Review recent research and thought leadership shaping public sector & government
  • Map stakeholder needs and expectations for public sector & government initiatives
  • Assess the resourcing and budget implications of proposed changes
  • Set measurable goals and success criteria for the weeks ahead

Module 4: Stakeholder Engagement and Communication

  • Draft a short brief communicating public sector & government priorities to senior leadership
  • Receive facilitator feedback on individual and group work
  • Map out a communication plan for engaging key stakeholders

Module 5: Action Planning and Implementation

  • Interpret data and metrics used to track public sector & government performance
  • Benchmark current practice against recognised industry standards
  • Consider the ethical dimensions of decisions made in public sector & government

Training methodology

  • Concludes with individual action planning to embed learning back at work.
  • Encourages active participation through scenario based problem solving.
  • Reinforced with real world case studies drawn from relevant industries and regions.
  • Includes hands on exercises, group work and peer to peer learning.

Accreditation

Delegates who complete Public Sector Performance Management receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Live OnlineNext
16 Aug 2026 to 18 Aug 2026
USD 1,630Register
Victoria Falls
9 Jan 2027 to 11 Jan 2027
USD 2,469Register
Johannesburg
20 Jun 2027 to 22 Jun 2027
USD 2,625Register
Get in touch

Enquire about this course

Send us your details and one of our training advisors will get back to you with availability, pricing and group options.

Course

Public Sector Performance Management

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