Klarheit
Business Analysis

Certified Business Analysis Practitioner Programme

Certified Business Analysis Practitioner Programme gives participants the practical skills and confidence to perform at a higher level in business analysis.

3 daysClassroomOnline
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Overview

Certified Business Analysis Practitioner Programme responds to a clear need across business & management, for professionals who can apply sound business analysis practice under real world conditions. The programme is structured to build capability step by step, from foundational concepts through to applied practice.

Throughout the course, delegates test ideas against real organisational challenges, leaving with a practical action plan for improving business analysis in their own workplace.

Course objectives

  • Lead initiatives that strengthen business analysis across a team or organisation.
  • Assess risk and compliance considerations relevant to business analysis.
  • Apply core business analysis principles and best practice to real workplace challenges.
  • Coordinate cross functional efforts that depend on strong business analysis.
  • Analyse case studies to draw out lessons relevant to business analysis.
  • Formulate metrics and KPIs to track progress in business analysis.

Who should attend

  • Officers and coordinators working directly in business analysis
  • HR and learning and development professionals supporting business analysis initiatives
  • Managers and team leaders responsible for business analysis
  • Cross functional team members collaborating on business analysis projects

Course outline

Module 1: Foundations of Business Analysis

  • Practice using relevant tools, templates and checklists
  • Set measurable goals and success criteria for the weeks ahead
  • Prioritise competing demands using a simple decision framework
  • Review key concepts and terminology used in business analysis
  • Discuss current trends and the future direction of business analysis

Module 2: Tools and Techniques for Business Analysis

  • Map stakeholder needs and expectations for business analysis initiatives
  • Work through practical exercises and small group discussion
  • Interpret data and metrics used to track business analysis performance
  • Diagnose a workplace scenario and propose a course of action
  • Close with a personal commitment to three specific actions

Module 3: Technology and Innovation in Business Analysis

  • Review sample templates and adapt them for your own organisation
  • Consider how technology is reshaping business analysis in practice
  • Identify early warning signs of common project or process failures
  • Identify common pitfalls and how to avoid them
  • Practice giving and receiving structured peer feedback

Module 4: Risk, Governance and Compliance

  • Unpack a short reading and relate it back to daily practice
  • Evaluate the strengths and weaknesses of common business analysis models
  • Assess the resourcing and budget implications of proposed changes
  • Review recent research and thought leadership shaping business analysis

Module 5: Action Planning and Implementation

  • Discuss how business analysis varies across different sectors and regions
  • Compare approaches used across different organisations
  • Break into syndicate groups to work through a realistic case study
  • Receive facilitator feedback on individual and group work

Training methodology

  • Combines short input sessions with structured workshop activities.
  • Delivered through a blend of expert facilitation, structured input and interactive discussion.
  • Includes hands on exercises, group work and peer to peer learning.
  • Concludes with individual action planning to embed learning back at work.

Accreditation

Delegates who complete Certified Business Analysis Practitioner Programme receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Victoria FallsNext
14 Sept 2026 to 16 Sept 2026
USD 2,363Register
Harare
3 Oct 2026 to 5 Oct 2026
USD 2,589Register
Johannesburg
5 Dec 2026 to 7 Dec 2026
USD 2,111Register
Live Online
10 Jan 2027 to 12 Jan 2027
USD 1,870Register
Johannesburg
6 Apr 2027 to 8 Apr 2027
USD 2,043Register
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Course

Certified Business Analysis Practitioner Programme

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