Klarheit
Tourism & Hospitality

Hospitality Revenue Management

Hospitality Revenue Management combines proven frameworks with hands on practice to strengthen capability in tourism & hospitality.

3 daysClassroomOnlineIn House
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Overview

Organisations increasingly rely on strong tourism & hospitality capability to stay competitive, and Hospitality Revenue Management is designed to close that gap. Through a mix of structured input, discussion and applied exercises, delegates build the knowledge and confidence to take on greater responsibility in this area.

The result is a cohort of professionals equipped to lead, influence and deliver stronger outcomes in tourism & hospitality across their organisations.

Course objectives

  • Build a personal action plan for applying Hospitality Revenue Management back at work.
  • Assess risk and compliance considerations relevant to tourism & hospitality.
  • Formulate metrics and KPIs to track progress in tourism & hospitality.
  • Evaluate current approaches to tourism & hospitality and identify areas for improvement.
  • Review emerging trends shaping the future of tourism & hospitality.
  • Apply core tourism & hospitality principles and best practice to real workplace challenges.

Who should attend

  • Officers and coordinators working directly in tourism & hospitality
  • Managers and team leaders responsible for tourism & hospitality
  • Cross functional team members collaborating on tourism & hospitality projects
  • Graduates and early career professionals entering tourism & hospitality
  • Consultants and advisors specialising in tourism & hospitality

Course outline

Module 1: Foundations of Tourism & Hospitality

  • Capture lessons learned and share them with the wider group
  • Build a personal action plan for immediate use
  • Debate the merits of competing approaches in an open forum
  • Discuss how tourism & hospitality varies across different sectors and regions
  • Consider how technology is reshaping tourism & hospitality in practice

Module 2: Risk, Governance and Compliance

  • Assess the resourcing and budget implications of proposed changes
  • Identify early warning signs of common project or process failures
  • Explore the regulatory and compliance landscape relevant to tourism & hospitality
  • Identify common pitfalls and how to avoid them
  • Break into syndicate groups to work through a realistic case study

Module 3: Tools and Techniques for Tourism & Hospitality

  • Receive facilitator feedback on individual and group work
  • Practice giving and receiving structured peer feedback
  • Compare approaches used across different organisations

Module 4: Data, Metrics and Performance Measurement

  • Set measurable goals and success criteria for the weeks ahead
  • Map out a communication plan for engaging key stakeholders
  • Analyse a real organisational setback and extract the lessons learned
  • Examine real world case studies and lessons learned

Module 5: Action Planning and Implementation

  • Prioritise competing demands using a simple decision framework
  • Review sample templates and adapt them for your own organisation
  • Evaluate the strengths and weaknesses of common tourism & hospitality models
  • Map stakeholder needs and expectations for tourism & hospitality initiatives

Training methodology

  • Delivered through a blend of expert facilitation, structured input and interactive discussion.
  • Uses practical templates, checklists and tools that delegates can apply immediately.
  • Combines short input sessions with structured workshop activities.
  • Concludes with individual action planning to embed learning back at work.

Accreditation

Delegates who complete Hospitality Revenue Management receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Live OnlineNext
5 Sept 2026 to 7 Sept 2026
USD 2,150Register
Harare
11 Dec 2026 to 13 Dec 2026
USD 2,117Register
Harare
14 Dec 2026 to 16 Dec 2026
USD 2,448Register
Johannesburg
2 Apr 2027 to 4 Apr 2027
USD 2,028Register
Victoria Falls
10 May 2027 to 12 May 2027
USD 2,442Register
Get in touch

Enquire about this course

Send us your details and one of our training advisors will get back to you with availability, pricing and group options.

Course

Hospitality Revenue Management

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