Klarheit
Human Resource Management

Performance Management and Employee Development

Performance Management and Employee Development gives participants the practical skills and confidence to perform at a higher level in human resource management.

3 daysClassroomOnlineIn House
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Overview

Organisations increasingly rely on strong human resource management capability to stay competitive, and Performance Management and Employee Development is designed to close that gap. Through a mix of structured input, discussion and applied exercises, delegates build the knowledge and confidence to take on greater responsibility in this area.

The result is a cohort of professionals equipped to lead, influence and deliver stronger outcomes in human resource management across their organisations.

Course objectives

  • Evaluate current approaches to human resource management and identify areas for improvement.
  • Build a personal action plan for applying Performance Management and Employee Development back at work.
  • Review emerging trends shaping the future of human resource management.
  • Strengthen stakeholder engagement and communication around human resource management.
  • Analyse case studies to draw out lessons relevant to human resource management.
  • Coordinate cross functional efforts that depend on strong human resource management.
  • Formulate metrics and KPIs to track progress in human resource management.
  • Design practical plans that put human resource management frameworks into action.

Who should attend

  • Managers and team leaders responsible for human resource management
  • Department heads overseeing human resource management functions
  • Officers and coordinators working directly in human resource management
  • Professionals transitioning into human resource management focused roles

Course outline

Module 1: Foundations of Human Resource Management

  • Receive facilitator feedback on individual and group work
  • Assess the resourcing and budget implications of proposed changes
  • Debate the merits of competing approaches in an open forum

Module 2: Data, Metrics and Performance Measurement

  • Work through a short simulation exercise in pairs
  • Unpack a short reading and relate it back to daily practice
  • Walk through a step by step implementation checklist
  • Examine real world case studies and lessons learned
  • Build a personal action plan for immediate use

Module 3: Core Principles and Frameworks in Human Resource Management

  • Interpret data and metrics used to track human resource management performance
  • Map out a communication plan for engaging key stakeholders
  • Draft a short brief communicating human resource management priorities to senior leadership
  • Diagnose a workplace scenario and propose a course of action
  • Discuss current trends and the future direction of human resource management

Module 4: Risk, Governance and Compliance

  • Consider the ethical dimensions of decisions made in human resource management
  • Review key concepts and terminology used in human resource management
  • Practice using relevant tools, templates and checklists
  • Map stakeholder needs and expectations for human resource management initiatives
  • Explore the regulatory and compliance landscape relevant to human resource management

Module 5: Planning and Implementation

  • Work through practical exercises and small group discussion
  • Consider how technology is reshaping human resource management in practice
  • Capture lessons learned and share them with the wider group
  • Draft key performance indicators to monitor progress

Module 6: Tools and Techniques for Human Resource Management

  • Role play a difficult conversation relevant to human resource management
  • Discuss how human resource management varies across different sectors and regions
  • Close with a personal commitment to three specific actions
  • Analyse a real organisational setback and extract the lessons learned

Module 7: Action Planning and Implementation

  • Set measurable goals and success criteria for the weeks ahead
  • Benchmark current practice against recognised industry standards
  • Prioritise competing demands using a simple decision framework
  • Apply frameworks to a live workplace scenario

Training methodology

  • Combines short input sessions with structured workshop activities.
  • Uses practical templates, checklists and tools that delegates can apply immediately.
  • Delivered through a blend of expert facilitation, structured input and interactive discussion.
  • Includes hands on exercises, group work and peer to peer learning.

Accreditation

Delegates who complete Performance Management and Employee Development receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Victoria FallsNext
5 Sept 2026 to 7 Sept 2026
USD 2,453Register
Live Online
5 Feb 2027 to 7 Feb 2027
USD 2,130Register
Victoria Falls
21 Apr 2027 to 23 Apr 2027
USD 2,551Register
Johannesburg
13 May 2027 to 15 May 2027
USD 2,524Register
Harare
18 Jun 2027 to 20 Jun 2027
USD 2,054Register
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Course

Performance Management and Employee Development

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