Leadership & Management

Change Leadership in Complex Organisations

Change Leadership in Complex Organisations prepares delegates to apply current best practice in leadership & management with confidence.

5 daysClassroomOnline
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Overview

Organisations increasingly rely on strong leadership & management capability to stay competitive, and Change Leadership in Complex Organisations is designed to close that gap. Through a mix of structured input, discussion and applied exercises, delegates build the knowledge and confidence to take on greater responsibility in this area.

The programme is designed to deliver measurable value quickly, with participants able to apply new tools and approaches to leadership & management within days of returning to their roles.

Course objectives

  • Strengthen stakeholder engagement and communication around leadership & management.
  • Assess risk and compliance considerations relevant to leadership & management.
  • Coordinate cross functional efforts that depend on strong leadership & management.
  • Apply core leadership & management principles and best practice to real workplace challenges.
  • Develop the tools and templates needed to support leadership & management in practice.
  • Analyse case studies to draw out lessons relevant to leadership & management.
  • Evaluate current approaches to leadership & management and identify areas for improvement.

Who should attend

  • Professionals transitioning into leadership & management focused roles
  • HR and learning and development professionals supporting leadership & management initiatives
  • Cross functional team members collaborating on leadership & management projects
  • Supervisors seeking to strengthen their leadership & management capability
  • Department heads overseeing leadership & management functions

Course outline

Module 1: Foundations of Leadership & Management

  • Receive facilitator feedback on individual and group work
  • Diagnose a workplace scenario and propose a course of action
  • Role play a difficult conversation relevant to leadership & management
  • Walk through a step by step implementation checklist

Module 2: Technology and Innovation in Leadership & Management

  • Prioritise competing demands using a simple decision framework
  • Unpack a short reading and relate it back to daily practice
  • Consider the ethical dimensions of decisions made in leadership & management

Module 3: Stakeholder Engagement and Communication

  • Work through a short simulation exercise in pairs
  • Map stakeholder needs and expectations for leadership & management initiatives
  • Draft key performance indicators to monitor progress
  • Identify common pitfalls and how to avoid them

Module 4: Data, Metrics and Performance Measurement

  • Draft a short brief communicating leadership & management priorities to senior leadership
  • Explore the regulatory and compliance landscape relevant to leadership & management
  • Review sample templates and adapt them for your own organisation

Module 5: Risk, Governance and Compliance

  • Benchmark current practice against recognised industry standards
  • Discuss how leadership & management varies across different sectors and regions
  • Apply frameworks to a live workplace scenario

Module 6: Planning and Implementation

  • Work through practical exercises and small group discussion
  • Review a checklist of quick wins to apply immediately after the course
  • Identify early warning signs of common project or process failures
  • Set measurable goals and success criteria for the weeks ahead

Module 7: Action Planning and Implementation

  • Discuss current trends and the future direction of leadership & management
  • Consider how technology is reshaping leadership & management in practice
  • Practice giving and receiving structured peer feedback

Training methodology

  • Includes hands on exercises, group work and peer to peer learning.
  • Concludes with individual action planning to embed learning back at work.
  • Delivered through a blend of expert facilitation, structured input and interactive discussion.
  • Reinforced with real world case studies drawn from relevant industries and regions.

Accreditation

Delegates who complete Change Leadership in Complex Organisations receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Victoria FallsNext
23 Nov 2026 to 27 Nov 2026
USD 3,044Register
Harare
14 Jan 2027 to 18 Jan 2027
USD 3,127Register
Johannesburg
22 Jan 2027 to 26 Jan 2027
USD 3,842Register
Live Online
5 Mar 2027 to 9 Mar 2027
USD 2,550Register
Harare
21 Jun 2027 to 25 Jun 2027
USD 3,437Register
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Course

Change Leadership in Complex Organisations

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