Klarheit
Human Resource Management

Employee Relations and Workplace Investigations

Employee Relations and Workplace Investigations prepares delegates to apply current best practice in human resource management with confidence.

5 daysClassroomOnline
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Overview

This programme takes a hands on approach to human resource management, moving beyond theory into the tools, techniques and decisions professionals face day to day. Employee Relations and Workplace Investigations is structured so that every concept is tied back to a practical application delegates can use immediately.

Delegates leave with practical tools, templates and an action plan they can apply as soon as they return to work, along with a stronger network of peers facing similar challenges in human resource management.

Course objectives

  • Lead initiatives that strengthen human resource management across a team or organisation.
  • Develop the tools and templates needed to support human resource management in practice.
  • Apply core human resource management principles and best practice to real workplace challenges.
  • Review emerging trends shaping the future of human resource management.
  • Formulate metrics and KPIs to track progress in human resource management.
  • Build a personal action plan for applying Employee Relations and Workplace Investigations back at work.

Who should attend

  • Managers and team leaders responsible for human resource management
  • Department heads overseeing human resource management functions
  • Officers and coordinators working directly in human resource management
  • Professionals transitioning into human resource management focused roles
  • Senior executives shaping organisational strategy around human resource management
  • Graduates and early career professionals entering human resource management

Course outline

Module 1: Foundations of Human Resource Management

  • Practice giving and receiving structured peer feedback
  • Review recent research and thought leadership shaping human resource management
  • Unpack a short reading and relate it back to daily practice

Module 2: Core Principles and Frameworks in Human Resource Management

  • Assess the resourcing and budget implications of proposed changes
  • Review a checklist of quick wins to apply immediately after the course
  • Close with a personal commitment to three specific actions
  • Work through practical exercises and small group discussion
  • Break into syndicate groups to work through a realistic case study

Module 3: Technology and Innovation in Human Resource Management

  • Discuss current trends and the future direction of human resource management
  • Work through a short simulation exercise in pairs
  • Set measurable goals and success criteria for the weeks ahead

Module 4: Planning and Implementation

  • Evaluate the strengths and weaknesses of common human resource management models
  • Receive facilitator feedback on individual and group work
  • Identify early warning signs of common project or process failures
  • Draft a short brief communicating human resource management priorities to senior leadership

Module 5: Tools and Techniques for Human Resource Management

  • Capture lessons learned and share them with the wider group
  • Map out a communication plan for engaging key stakeholders
  • Walk through a step by step implementation checklist
  • Map stakeholder needs and expectations for human resource management initiatives
  • Practice using relevant tools, templates and checklists

Module 6: Risk, Governance and Compliance

  • Prioritise competing demands using a simple decision framework
  • Test assumptions through a structured risk assessment exercise
  • Examine real world case studies and lessons learned

Module 7: Action Planning and Implementation

  • Explore the regulatory and compliance landscape relevant to human resource management
  • Diagnose a workplace scenario and propose a course of action
  • Draft key performance indicators to monitor progress
  • Discuss how human resource management varies across different sectors and regions
  • Interpret data and metrics used to track human resource management performance

Training methodology

  • Reinforced with real world case studies drawn from relevant industries and regions.
  • Concludes with individual action planning to embed learning back at work.
  • Facilitated by practitioners with direct industry experience in the subject area.
  • Includes hands on exercises, group work and peer to peer learning.

Accreditation

Delegates who complete Employee Relations and Workplace Investigations receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

JohannesburgNext
1 Dec 2026 to 5 Dec 2026
USD 3,135Register
Live Online
1 Jan 2027 to 5 Jan 2027
USD 2,830Register
Harare
12 Apr 2027 to 16 Apr 2027
USD 3,185Register
Victoria Falls
9 Jul 2027 to 13 Jul 2027
USD 3,350Register
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Course

Employee Relations and Workplace Investigations

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