Quality & Productivity

Statistical Process Control for Quality Teams

A results focused programme in quality & productivity, built around the real challenges professionals face in Statistical Process Control for Quality Teams.

3 daysClassroomOnline
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Overview

Organisations increasingly rely on strong quality & productivity capability to stay competitive, and Statistical Process Control for Quality Teams is designed to close that gap. Through a mix of structured input, discussion and applied exercises, delegates build the knowledge and confidence to take on greater responsibility in this area.

Delegates leave with practical tools, templates and an action plan they can apply as soon as they return to work, along with a stronger network of peers facing similar challenges in quality & productivity.

Course objectives

  • Review emerging trends shaping the future of quality & productivity.
  • Assess risk and compliance considerations relevant to quality & productivity.
  • Apply core quality & productivity principles and best practice to real workplace challenges.
  • Build a personal action plan for applying Statistical Process Control for Quality Teams back at work.
  • Design practical plans that put quality & productivity frameworks into action.
  • Formulate metrics and KPIs to track progress in quality & productivity.

Who should attend

  • Managers and team leaders responsible for quality & productivity
  • Graduates and early career professionals entering quality & productivity
  • Officers and coordinators working directly in quality & productivity
  • Consultants and advisors specialising in quality & productivity
  • Supervisors seeking to strengthen their quality & productivity capability
  • Senior executives shaping organisational strategy around quality & productivity

Course outline

Module 1: Foundations of Quality & Productivity

  • Map stakeholder needs and expectations for quality & productivity initiatives
  • Test assumptions through a structured risk assessment exercise
  • Practice using relevant tools, templates and checklists

Module 2: Technology and Innovation in Quality & Productivity

  • Build a personal action plan for immediate use
  • Review a checklist of quick wins to apply immediately after the course
  • Discuss current trends and the future direction of quality & productivity
  • Apply frameworks to a live workplace scenario
  • Benchmark current practice against recognised industry standards

Module 3: Tools and Techniques for Quality & Productivity

  • Close with a personal commitment to three specific actions
  • Identify early warning signs of common project or process failures
  • Diagnose a workplace scenario and propose a course of action
  • Map out a communication plan for engaging key stakeholders
  • Unpack a short reading and relate it back to daily practice

Module 4: Core Principles and Frameworks in Quality & Productivity

  • Consider how technology is reshaping quality & productivity in practice
  • Role play a difficult conversation relevant to quality & productivity
  • Walk through a step by step implementation checklist

Module 5: Risk, Governance and Compliance

  • Break into syndicate groups to work through a realistic case study
  • Review recent research and thought leadership shaping quality & productivity
  • Evaluate the strengths and weaknesses of common quality & productivity models

Module 6: Action Planning and Implementation

  • Interpret data and metrics used to track quality & productivity performance
  • Work through a short simulation exercise in pairs
  • Set measurable goals and success criteria for the weeks ahead

Training methodology

  • Encourages active participation through scenario based problem solving.
  • Facilitated by practitioners with direct industry experience in the subject area.
  • Concludes with individual action planning to embed learning back at work.
  • Includes hands on exercises, group work and peer to peer learning.

Accreditation

Delegates who complete Statistical Process Control for Quality Teams receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Victoria FallsNext
20 Oct 2026 to 22 Oct 2026
USD 2,022Register
Live Online
5 Nov 2026 to 7 Nov 2026
USD 2,160Register
Harare
7 Mar 2027 to 9 Mar 2027
USD 2,534Register
Johannesburg
17 May 2027 to 19 May 2027
USD 2,578Register
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Course

Statistical Process Control for Quality Teams

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