Interpersonal Skills & Self Development

Building Resilience and Managing Workplace Stress

Building Resilience and Managing Workplace Stress combines proven frameworks with hands on practice to strengthen capability in interpersonal skills & self development.

3 daysClassroomOnlineIn House
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Overview

Organisations increasingly rely on strong interpersonal skills & self development capability to stay competitive, and Building Resilience and Managing Workplace Stress is designed to close that gap. Through a mix of structured input, discussion and applied exercises, delegates build the knowledge and confidence to take on greater responsibility in this area.

By the end of the programme, participants will have the confidence and practical grounding to take on greater responsibility for interpersonal skills & self development within their organisation.

Course objectives

  • Assess risk and compliance considerations relevant to interpersonal skills & self development.
  • Design practical plans that put interpersonal skills & self development frameworks into action.
  • Formulate metrics and KPIs to track progress in interpersonal skills & self development.
  • Apply core interpersonal skills & self development principles and best practice to real workplace challenges.
  • Strengthen stakeholder engagement and communication around interpersonal skills & self development.
  • Develop the tools and templates needed to support interpersonal skills & self development in practice.
  • Evaluate current approaches to interpersonal skills & self development and identify areas for improvement.

Who should attend

  • Supervisors seeking to strengthen their interpersonal skills & self development capability
  • Department heads overseeing interpersonal skills & self development functions
  • Senior executives shaping organisational strategy around interpersonal skills & self development
  • Graduates and early career professionals entering interpersonal skills & self development

Course outline

Module 1: Foundations of Interpersonal Skills & Self Development

  • Draft a short brief communicating interpersonal skills & self development priorities to senior leadership
  • Review recent research and thought leadership shaping interpersonal skills & self development
  • Consider the ethical dimensions of decisions made in interpersonal skills & self development
  • Capture lessons learned and share them with the wider group

Module 2: Technology and Innovation in Interpersonal Skills & Self Development

  • Identify early warning signs of common project or process failures
  • Review key concepts and terminology used in interpersonal skills & self development
  • Map out a communication plan for engaging key stakeholders
  • Identify common pitfalls and how to avoid them

Module 3: Core Principles and Frameworks in Interpersonal Skills & Self Development

  • Close with a personal commitment to three specific actions
  • Practice giving and receiving structured peer feedback
  • Discuss how interpersonal skills & self development varies across different sectors and regions
  • Interpret data and metrics used to track interpersonal skills & self development performance
  • Review a checklist of quick wins to apply immediately after the course

Module 4: Stakeholder Engagement and Communication

  • Practice using relevant tools, templates and checklists
  • Benchmark current practice against recognised industry standards
  • Assess the resourcing and budget implications of proposed changes

Module 5: Action Planning and Implementation

  • Role play a difficult conversation relevant to interpersonal skills & self development
  • Explore the regulatory and compliance landscape relevant to interpersonal skills & self development
  • Compare approaches used across different organisations
  • Debate the merits of competing approaches in an open forum
  • Unpack a short reading and relate it back to daily practice

Training methodology

  • Concludes with individual action planning to embed learning back at work.
  • Includes hands on exercises, group work and peer to peer learning.
  • Encourages active participation through scenario based problem solving.
  • Facilitated by practitioners with direct industry experience in the subject area.

Accreditation

Delegates who complete Building Resilience and Managing Workplace Stress receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

JohannesburgNext
20 Nov 2026 to 22 Nov 2026
USD 2,122Register
Victoria Falls
8 Apr 2027 to 10 Apr 2027
USD 2,037Register
Live Online
5 Jun 2027 to 7 Jun 2027
USD 1,910Register
Harare
14 Jun 2027 to 16 Jun 2027
USD 2,133Register
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Course

Building Resilience and Managing Workplace Stress

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