Klarheit
Interpersonal Skills & Self Development

Critical Thinking and Problem Solving Skills

A focused, practitioner led programme that builds real capability in interpersonal skills & self development through Critical Thinking and Problem Solving Skills.

3 daysClassroomOnline
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Overview

Critical Thinking and Problem Solving Skills has been developed to give participants a clear, structured grounding in interpersonal skills & self development. Drawing on established frameworks and current industry practice, the programme helps delegates make sense of complex material and apply it with confidence.

Delegates leave with practical tools, templates and an action plan they can apply as soon as they return to work, along with a stronger network of peers facing similar challenges in interpersonal skills & self development.

Course objectives

  • Evaluate current approaches to interpersonal skills & self development and identify areas for improvement.
  • Assess risk and compliance considerations relevant to interpersonal skills & self development.
  • Lead initiatives that strengthen interpersonal skills & self development across a team or organisation.
  • Coordinate cross functional efforts that depend on strong interpersonal skills & self development.
  • Strengthen stakeholder engagement and communication around interpersonal skills & self development.
  • Develop the tools and templates needed to support interpersonal skills & self development in practice.

Who should attend

  • Cross functional team members collaborating on interpersonal skills & self development projects
  • Supervisors seeking to strengthen their interpersonal skills & self development capability
  • HR and learning and development professionals supporting interpersonal skills & self development initiatives
  • Department heads overseeing interpersonal skills & self development functions
  • Senior executives shaping organisational strategy around interpersonal skills & self development
  • Consultants and advisors specialising in interpersonal skills & self development

Course outline

Module 1: Foundations of Interpersonal Skills & Self Development

  • Practice using relevant tools, templates and checklists
  • Review a checklist of quick wins to apply immediately after the course
  • Diagnose a workplace scenario and propose a course of action
  • Map stakeholder needs and expectations for interpersonal skills & self development initiatives
  • Set measurable goals and success criteria for the weeks ahead

Module 2: Tools and Techniques for Interpersonal Skills & Self Development

  • Role play a difficult conversation relevant to interpersonal skills & self development
  • Receive facilitator feedback on individual and group work
  • Prioritise competing demands using a simple decision framework

Module 3: Core Principles and Frameworks in Interpersonal Skills & Self Development

  • Examine real world case studies and lessons learned
  • Debate the merits of competing approaches in an open forum
  • Review recent research and thought leadership shaping interpersonal skills & self development

Module 4: Planning and Implementation

  • Translate strategic goals into a practical implementation timeline
  • Capture lessons learned and share them with the wider group
  • Draft key performance indicators to monitor progress
  • Map out a communication plan for engaging key stakeholders
  • Identify common pitfalls and how to avoid them

Module 5: Case Studies and Practical Application

  • Consider the ethical dimensions of decisions made in interpersonal skills & self development
  • Close with a personal commitment to three specific actions
  • Analyse a real organisational setback and extract the lessons learned
  • Walk through a step by step implementation checklist
  • Interpret data and metrics used to track interpersonal skills & self development performance

Module 6: Action Planning and Implementation

  • Discuss how interpersonal skills & self development varies across different sectors and regions
  • Build a personal action plan for immediate use
  • Explore the regulatory and compliance landscape relevant to interpersonal skills & self development

Training methodology

  • Concludes with individual action planning to embed learning back at work.
  • Uses practical templates, checklists and tools that delegates can apply immediately.
  • Delivered through a blend of expert facilitation, structured input and interactive discussion.
  • Facilitated by practitioners with direct industry experience in the subject area.

Accreditation

Delegates who complete Critical Thinking and Problem Solving Skills receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Victoria FallsNext
14 Aug 2026 to 16 Aug 2026
USD 2,206Register
Johannesburg
23 Sept 2026 to 25 Sept 2026
USD 2,609Register
Live Online
15 Oct 2026 to 17 Oct 2026
USD 2,100Register
Victoria Falls
2 Nov 2026 to 4 Nov 2026
USD 2,589Register
Harare
25 Mar 2027 to 27 Mar 2027
USD 2,252Register
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Course

Critical Thinking and Problem Solving Skills

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