Klarheit
Interpersonal Skills & Self Development

Confidence, Assertiveness and Influence at Work

Confidence, Assertiveness and Influence at Work prepares delegates to apply current best practice in interpersonal skills & self development with confidence.

3 daysClassroomOnline
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Overview

Confidence, Assertiveness and Influence at Work responds to a clear need across business & management, for professionals who can apply sound interpersonal skills & self development practice under real world conditions. The programme is structured to build capability step by step, from foundational concepts through to applied practice.

By the end of the programme, participants will have the confidence and practical grounding to take on greater responsibility for interpersonal skills & self development within their organisation.

Course objectives

  • Review emerging trends shaping the future of interpersonal skills & self development.
  • Coordinate cross functional efforts that depend on strong interpersonal skills & self development.
  • Assess risk and compliance considerations relevant to interpersonal skills & self development.
  • Lead initiatives that strengthen interpersonal skills & self development across a team or organisation.
  • Design practical plans that put interpersonal skills & self development frameworks into action.
  • Develop the tools and templates needed to support interpersonal skills & self development in practice.

Who should attend

  • Consultants and advisors specialising in interpersonal skills & self development
  • Managers and team leaders responsible for interpersonal skills & self development
  • Graduates and early career professionals entering interpersonal skills & self development
  • Supervisors seeking to strengthen their interpersonal skills & self development capability

Course outline

Module 1: Foundations of Interpersonal Skills & Self Development

  • Practice using relevant tools, templates and checklists
  • Draft a short brief communicating interpersonal skills & self development priorities to senior leadership
  • Review sample templates and adapt them for your own organisation
  • Analyse a real organisational setback and extract the lessons learned

Module 2: Risk, Governance and Compliance

  • Discuss current trends and the future direction of interpersonal skills & self development
  • Consider how technology is reshaping interpersonal skills & self development in practice
  • Interpret data and metrics used to track interpersonal skills & self development performance
  • Discuss how interpersonal skills & self development varies across different sectors and regions

Module 3: Stakeholder Engagement and Communication

  • Compare approaches used across different organisations
  • Debate the merits of competing approaches in an open forum
  • Evaluate the strengths and weaknesses of common interpersonal skills & self development models
  • Map stakeholder needs and expectations for interpersonal skills & self development initiatives
  • Map out a communication plan for engaging key stakeholders

Module 4: Technology and Innovation in Interpersonal Skills & Self Development

  • Work through practical exercises and small group discussion
  • Explore the regulatory and compliance landscape relevant to interpersonal skills & self development
  • Practice giving and receiving structured peer feedback
  • Capture lessons learned and share them with the wider group

Module 5: Action Planning and Implementation

  • Translate strategic goals into a practical implementation timeline
  • Examine real world case studies and lessons learned
  • Benchmark current practice against recognised industry standards
  • Assess the resourcing and budget implications of proposed changes

Training methodology

  • Concludes with individual action planning to embed learning back at work.
  • Uses practical templates, checklists and tools that delegates can apply immediately.
  • Reinforced with real world case studies drawn from relevant industries and regions.
  • Combines short input sessions with structured workshop activities.

Accreditation

Delegates who complete Confidence, Assertiveness and Influence at Work receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

JohannesburgNext
24 Sept 2026 to 26 Sept 2026
USD 2,447Register
Live Online
15 Nov 2026 to 17 Nov 2026
USD 1,860Register
Victoria Falls
5 Feb 2027 to 7 Feb 2027
USD 1,967Register
Harare
16 Feb 2027 to 18 Feb 2027
USD 2,053Register
Johannesburg
6 Mar 2027 to 8 Mar 2027
USD 1,972Register
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Enquire about this course

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Course

Confidence, Assertiveness and Influence at Work

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