Klarheit
Administration & Secretarial

Minute Taking and Meeting Management Excellence

A results focused programme in administration & secretarial, built around the real challenges professionals face in Minute Taking and Meeting Management Excellence.

5 daysClassroomOnlineIn House
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Overview

Minute Taking and Meeting Management Excellence is a practical, practitioner led programme built for professionals who need to strengthen their capability in administration & secretarial. The course blends proven frameworks with real world examples drawn from across business & management, giving delegates a structured way to approach the challenges they meet in their own organisations.

Delegates leave with practical tools, templates and an action plan they can apply as soon as they return to work, along with a stronger network of peers facing similar challenges in administration & secretarial.

Course objectives

  • Lead initiatives that strengthen administration & secretarial across a team or organisation.
  • Design practical plans that put administration & secretarial frameworks into action.
  • Assess risk and compliance considerations relevant to administration & secretarial.
  • Develop the tools and templates needed to support administration & secretarial in practice.
  • Review emerging trends shaping the future of administration & secretarial.
  • Evaluate current approaches to administration & secretarial and identify areas for improvement.
  • Coordinate cross functional efforts that depend on strong administration & secretarial.

Who should attend

  • Supervisors seeking to strengthen their administration & secretarial capability
  • Graduates and early career professionals entering administration & secretarial
  • Cross functional team members collaborating on administration & secretarial projects
  • Department heads overseeing administration & secretarial functions
  • HR and learning and development professionals supporting administration & secretarial initiatives

Course outline

Module 1: Foundations of Administration & Secretarial

  • Practice using relevant tools, templates and checklists
  • Review key concepts and terminology used in administration & secretarial
  • Assess the resourcing and budget implications of proposed changes
  • Map out a communication plan for engaging key stakeholders

Module 2: Stakeholder Engagement and Communication

  • Review sample templates and adapt them for your own organisation
  • Explore the regulatory and compliance landscape relevant to administration & secretarial
  • Work through a short simulation exercise in pairs
  • Draft a short brief communicating administration & secretarial priorities to senior leadership

Module 3: Planning and Implementation

  • Consider the ethical dimensions of decisions made in administration & secretarial
  • Close with a personal commitment to three specific actions
  • Discuss current trends and the future direction of administration & secretarial

Module 4: Technology and Innovation in Administration & Secretarial

  • Apply frameworks to a live workplace scenario
  • Capture lessons learned and share them with the wider group
  • Evaluate the strengths and weaknesses of common administration & secretarial models
  • Unpack a short reading and relate it back to daily practice

Module 5: Case Studies and Practical Application

  • Walk through a step by step implementation checklist
  • Map stakeholder needs and expectations for administration & secretarial initiatives
  • Benchmark current practice against recognised industry standards

Module 6: Action Planning and Implementation

  • Draft key performance indicators to monitor progress
  • Practice giving and receiving structured peer feedback
  • Identify common pitfalls and how to avoid them

Training methodology

  • Encourages active participation through scenario based problem solving.
  • Includes hands on exercises, group work and peer to peer learning.
  • Facilitated by practitioners with direct industry experience in the subject area.
  • Combines short input sessions with structured workshop activities.

Accreditation

Delegates who complete Minute Taking and Meeting Management Excellence receive a Klarheit Certificate of Completion, recognising the hours of training undertaken and the topics covered. Certificates are issued at the close of the programme and can be used to support continuing professional development records.

Schedule

Upcoming sessions

Choose the city, date and delivery mode that works best for you or your team.

Live OnlineNext
10 Feb 2027 to 14 Feb 2027
USD 2,540Register
Johannesburg
20 Mar 2027 to 24 Mar 2027
USD 3,944Register
Harare
23 May 2027 to 27 May 2027
USD 3,668Register
Victoria Falls
23 Jul 2027 to 27 Jul 2027
USD 3,282Register
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Course

Minute Taking and Meeting Management Excellence

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